President & CEO
The funny thing about product development is that when a
product is very new, training someone to use it is generally pretty
a 5-10 minute task. As a product evolves and ultimately reaches the
realm of an
enterprise-level product, the amount of information you need or might
impart eventually becomes so large that eventually no single person
element of the product.
Easy to Deploy Can
Have Many Options
One clever thing we have always done with our products has
been to make them easy to install and get working quickly even on a
scale. For some customers it is nothing more than clicking “Next”
initial install and then pushing the products web site to a Windows
2008 R2 server.
In fact, upgrading can also be similarly simple.
The challenge for customers is not so much the nature of the
install, deployment or upgrades; the hard part can occur when you need
configure enterprise-level authentication, authorization, and/or
good news is that the product is easy to configure and only takes a few
minutes, but the hard part can be the vast number of configuration and
questions that must be answered prior to production deployment. Some of
are normal commercial accounts, while others are defense and government
agencies. As you can imagine, for the product to serve both audiences,
are a LOT of security options to suit the realities of our different
Because our products implement security and audit controls
that may have never existed, organizations also have to make a number
internal decisions as to what is best for them.
To make this process easier for our customers, we are now
offering regular courses at our Los Angeles facility on product
deployment, and configuration as well as advanced topics such as
application-to-application programming using our SDK. The fundamentals
takes 5 days to complete (Course 101 and 102). We have an advanced
course (Course 301) that covers integrations such as certificates,
authentication, loggers, SIEMS, trouble-ticket systems, and more. Our
course (Course 401) covers the use of our SDK to provide secret and
as well as advanced multi-lingual programming and orchestration.
What Makes Us
As you know, all of our product documentation is public for
our products, so you don’t have to wait for a training course to get
and deploy. You can also install the software yourself or have us help
any point in the installation. As opposed to our competitors, you are
required to have us install our software at your site, nor are you
take training or purchase professional services from us.
Our public training classes are designed to make it easier
for you to get started (if you are a kinetic/verbal learner) and/or
to first read the thousands of pages of documentation. A public class
is also a
great way to get some of your nagging questions answered as well as
Our courses are highly interactive and taught by
professional instructors with multiple certifications. Each student
own workstation with a personal full environment of about 25 systems to
interact with. Our offices are located in Century City, CA which has
amenities for our guests as well as a wide range of hotel choices.
To learn more about our classes, contact your sales
representative, or check our web site for the schedule of classes
detailed syllabuses will be posted in March).
you think? Email me at: Phil@liebsoft.com.
You can also follow me on Twitter: @liebsoft
or connect with me via LinkedIn.