Self-Service and Help Desk Password Reset: Overview

Account Reset Console

Provide your Help Desk and end-users with an audited and delegated way to reset or unlock domain account passwords through any web browser.

Organizations need a quick and secure way to perform this common IT activity while complying with the control and auditing requirements of regulatory mandates.

Account Rest Console:

  • Lets users reset their own passwords at any time, from any web-enabled device
  • Generates reports that notify users and systems administrators about passwords that are about to expire
  • Automatically scans user accounts and disables stale accounts that belonged to former employees or contractors
  • Provides alerts for multiple self-verification failures to prevent brute force attacks
  • Improves productivity by reducing Help Desk calls



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