Information Technology
Managing thousands of systems in your network is difficult enough. Add to that the hundreds of services on every machine and you have a management nightmare. Each service has many attributes: startup control, error control, dependencies, account logons, security, and more. With Service Account Manager you can retrieve this information from a single unified console without the use of agents.
Service Account Manager allows you to not only view this information - which can be used to generate reports for auditors - but to modify this information as well. For example, many programs utilize agents. Occasionally those agents need to be restarted. Service Account Manager can schedule these restarts while managing the dependency list at the same time. This ensures that the services are shutdown correctly, and then restarted correctly. Service Account Manager also allows you to update the credentials used by your services, as well as the logon cache.
You probably have service accounts that have not had their passwords updated in months or years. Service Account Manager shows you everywhere that the account is used by services, updates all of those services, and then restarts them. Service Account Manager can also update the logon cache of the system so that, even if the domain is unavailable to provide authentication at service startup, the service can still start and function - a godsend for remote sites and laptop users.
Auditors
Service Account Manager allows you to generate reports about your services, including information about the run as account. This, along with the product's ability to modify the run as information for a service, allows you to pass a security auditor's inspections with ease.
One of the many tasks auditors require is updating passwords for every account on a regular basis - no matter what the account is used for. Service Account Manager can show you every service where an account is used, and allow you to update the credentials for that service account.
